Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-client-retention-pattern-prediction.livebursts.com (hereafter referred to as “AI Client Retention,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we collect, use, and safeguard the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with AI Client Retention, including but not limited to:

  1. Our official website located at https://ai-client-retention-pattern-prediction.livebursts.com.
  2. Any mobile or desktop applications developed and maintained by us.
  3. All online services and products offered by AI Client Retention.
  4. Your visits to our websites, use of our apps, and participation in our services.

Please be informed that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies governing data collection and usage, which are beyond our control.

Processing Activities

This Privacy Policy guides your interactions with AI Client Retention in the following ways:

  1. Authorized User Access: When you use our applications and services as an authorized user, we collect and process your personal information to deliver and improve our offerings.
  2. Website Visits: Visiting our websites linked to this policy means you agree to our data collection practices, as outlined in this document.
  3. Communication: We may reach out to you via various communication channels, including email, calls, or text messages (SMS), for marketing, transactional, or service-related purposes.

Personal Data Collection

AI Client Retention collects a range of personal data to enhance your experience and personalize our services. The types of information we gather include:

  1. Account Details: This includes usernames, passwords, and contact information associated with your account.
  2. Payment Information: We securely store payment details such as credit/debit card numbers, billing addresses, and transaction histories.
  3. Financial Data: In some cases, we may collect financial records to facilitate billing, accounting, or tax-related matters.
  4. Purchase Information: Details about your purchases, including order history, quantities, and product specifications.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, mobile device IDs, and location data from your smartphone or tablet.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback and Reviews: Your comments, suggestions, and ratings to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts to our platform, we may access your public profile information.
  9. Product Interest: Data about the products you view, search for, or purchase on our platform.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies and device identifiers), and third-party service providers who assist in data collection and processing.

Cookies

AI Client Retention employs cookies to enhance your browsing experience and provide valuable insights for improvement. Cookies are small text files stored on your browser that serve different purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, like login sessions and navigation.
  2. Preference Cookies: Customizing your settings and preferences to personalize your user experience.
  3. Analytics Cookies: Tracking aggregated data for analytics purposes to understand how visitors use our site and improve its performance.

You have control over non-essential cookies through our Cookie Manager, allowing you to manage your cookie preferences.

Retention and Deletion

AI Client Retention follows strict data retention policies in compliance with applicable laws and industry best practices. We retain personal data only for as long as it is necessary for the purposes identified when the data was collected, or as required by law. Once these purposes are fulfilled, we securely delete or anonymize your data to prevent unauthorized access or use.

Your Rights

Depending on your jurisdiction and local data protection regulations, you may have specific rights regarding your personal information:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Correcting any inaccurate or incomplete personal data we possess.
  3. Erasure (Right to be Forgotten): Deleting your personal data from our systems, subject to certain exceptions.
  4. Restriction: Limiting the processing of your personal information under specific circumstances.
  5. Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for direct marketing or other purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.
  8. Appeals and Complaints: Filing appeals or complaints with our privacy team regarding our handling of your personal information.

To exercise these rights, please reach out to our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

AI Client Retention reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we protect your data.

Contact Information

For any questions, requests for information, or concerns related to privacy, please contact our Data Protection Officer:

  • Email: [email protected]
  • Postal Address: AI Client Retention Privacy Team, [Address], [City, State, Zip Code]